File an E&S or specialty insurance claim
Fast, fair claims service for all of your excess and surplus & specialty insurance needs - that’s our goal.
Promptly reporting an event that could lead to a claim helps us achieve this goal — and it's required by your policy. Please refer to your policy for this and all other terms and conditions.
Report a claim by calling or emailing us anytime
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Call us
We’re here to handle your claim
Call 1-800-423-7675, option 1.
Please be prepared to provide your details
We’ll ask for the following:
- Your policy number
- Email address
- Best phone number and time of day to contact you regarding the claim
- Date, time and location of the loss / accident
- Details of the loss / accident
- Name, address and phone number of any involved parties
- If applicable, name of law enforcement agency or fire department, along with the incident number
Reporting requirements
Please refer to your policy for specific claims-reporting requirements.
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Email us
Report a claim by email
Claims to: essreportaloss@nationwide.com.
Freedom Specialty Losses ONLY
Claims to: fsreportaloss@nationwide.com.
Cyber/Network Security & Privacy Losses ONLY
Claims to: esscyberlosses@nationwide.com.
Please be prepared to provide your details
Please be prepared to provide the following:
- Your policy number
- Date, time and location of the loss / accident
- Details of the loss / accident
- Name, address and phone number of any involved parties
- If applicable, name of law enforcement agency or fire department, along with the incident number
Reporting requirements
Please refer to your policy for specific claims-reporting requirements.
Reporting a claim for Nationwide companies
The information on this page applies to the following Nationwide companies:
- Colonial County Mutual Insurance Company
- Freedom Specialty Insurance Company
- National Casualty Company
- Scottsdale Indemnity Company
- Scottsdale Insurance Company
- Scottsdale Surplus Lines Insurance Company